Assistant Service Manager

TalentEx Employment Group

Cooma, NSWFull-time$90,000 – $110,000Trade & Workshop
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About the role

TalentEx Employment Group is recruiting on behalf of a client for an Assistant Service Manager to join their automotive service department in Cooma, NSW. This full-time, on-site role could suit a Senior Service Advisor ready for the next step in their career.

About the role

You will work alongside the Service Manager to keep the service department running smoothly, looking after both customers and the team.

  • Support the Service Manager with the day-to-day running of the service department
  • Guide and support the service advisors, stepping in to help where needed
  • Handle customer questions, concerns and escalations with care
  • Work with the workshop to keep bookings, job flow and handovers on track
  • Check that repair orders, quotes and customer updates are accurate and timely
  • Help maintain high standards of customer service across the department

What we offer

  • $90,000 – $110,000
  • A company that offers real service, real support and real care for its customers and its staff
  • Company Vehicle, or car allowance
  • Excellent work enviroment

If you are ready to step up into a service leadership role in Cooma, we would love to hear from you. Apply today.

What you'll need

  • Experience as a Senior Service Advisor or in a similar automotive service role
  • Strong customer service and conflict resolution skills
  • Good understanding of workshop processes and job flow
  • Clear communication and the ability to guide and support a team
  • Good organisational skills and attention to detail
  • Current driver's licence
  • Full working rights in Australia — no visa sponsorship offered

About TalentEx Employment Group

Automotive Recruitment

New to this kind of role? Read our guide to working as a workshop and service manager.

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